Frequently asked questions

General

🐿️ Can I use a barbecue at my camping pitch?

We prefer the use of a gas-operated barbecue or a 'skottelbraai'. You can use a coal-fired barbecue on the campsite, provided that you do this in a safe manner. Their use is prohibited when a general warning for increased fire hazard has been issued. Because of the risk of bushfires, all forms of open fire on the campsite are prohibited.

🐿️ Can we use an electric heater?

We cannot allow the use of electric heaters because they use too much power. They can cause a power outage with you and with your neighbors. Therefore, we kindly ask you not to use electric heating, electric cooking and grilling appliances or toasters.

🐿️ Do you accept bookings from young people travelling without adults?

Unfortunately, we don't accept bookings from unaccompanied young people below the age of 18.

🐿️ Do you allow dogs on the campsite?

Regretfully, we don't allow dogs on the campsite. The same applies to our rental accommodations at the campsite. Visitors are requested to leave their dog(s) at home. We do welcome pets at the holiday bungalow park.

🐿️ How does the power system at the campsite work?

We have been using the ICY Campere Plug since 2017. This allows us to access the power connection at your pitch from the reception, we can read the meter and we can adjust the amperage per pitch. This way, we can better manage the power grid. If you use more power, then the electricity will automatically shut down for 14 seconds as a kind of warning. After ten warnings, the power at that electricity source will shut down completely and the guests will have to come to the reception to have it turned on again or purchase the use of more amperage. The price of the pitch includes the use of 6 Amperes. On request, we can upgrade your pitch to a higher amperage. The surcharge for 8 Amperes is €1 per night and for 10 Amperes the surcharge is €2 per night.

Camping

🐿️ Can I book a stay with a large group of people?

When you wish to book a stay with a larger family or group, De Haeghehorst may give you a tailored offer subject to availability. Please call the reception or send us an email for the options.

🐿️ Can I put up a gazebo?

Yes, you can, provided that your neighbors and other campers do not experience any hindrance. They must be taken down if you are absent for some time during a prolonged stay.

🐿️ Can I put up another small tent?

You can put up another small tent (max. 6 m2) at your camping pitch. Additional small tents are not allowed at the rental accommodations.

🐿️ Can I use anti-root fabric or plastic tarps?

The use of anti-root fabric or plastic tarp underneath the tent or awning is allowed. We prefer that you use an anti-root fabric during a longer stay instead of plastic. If you are absent for some time during a prolonged stay, we kindly ask you to roll back the fabric to allow the grass to grow.

🐿️ How many Amperes do the electric hook ups at the campsite have?

All comping pitches include an electric hook up with 6 Amperes. You can use 8 or 10 Amperes at extra costs.

Accommodations

🐿️ Can I smoke inside the bungalow or chalet?

After your stay, we will have new guests arriving in the chalet or bungalow. To provide everyone with a clean and fresh accommodation, we kindly request that you refrain from smoking inside the bungalow or chalet.

🐿️ Do you allow dogs at the holiday bungalow park?

Yes, you can bring your dog to the holiday bungalow park at a surcharge. We allow two pets per rental unit at the bungalow park. Dogs are not allowed on the campsite.

🐿️ Do you provide linen packages in the bungalows and chalets?

The rental of bed linen packages is mandatory and included in the booking. You will find the number of linen packages for the number of people stated in the booking ready for you in the bungalow or chalet. Towels and kitchen towels can be rented at additional costs.

🐿️ What are the arrival and/or departure times for the bungalows and chalets?

You can arrive at your bungalow or chalet from 3 PM. Departure is before 10:30 AM.

Arrival & departure

🐿️ What are the times of arrival and/or departure when I stay at the campsite?

You can arrive at the campsite from 2 PM. Departure is before noon.

🐿️ What if we arrive after 6 PM?

Please let us know in advance if you expect to arrive after 6 PM. You can do this when you book your stay or you can call the reception the day before you arrive. This enables us to take your late arrival into account. When arriving after 6 PM, you can reach one of our staff via the intercom at the reception hall.

Facilities & opening hours

🐿️ Is the swimming pool accessible to all?

The swimming pool at the campsite is only accessible to our guests and visitors or guests of our own guests. Due to strict regulations, we cannot allow guests that are not staying with us to visit the pool. Alternative swimming pools are the public pools Calluna in Ermelo or Bosbad Putten.

Coronavirus

Reservation & payment

Other

🐿️ Are the shops in Ermelo open on Sunday?

The supermarkets and Camping shop 'Kampeerwereld Hendriks' are open on Sundays.The reception has a 'forgotten groceries' corner with dozens of basic products. 

🐿️ Can we park a second car on the campsite?

The camping pitches include the parking of one car. Due to a lack of space, there is no room for a second car. You can park a second car at the parking at the entrance of the campsite (on the right).

🐿️ What can you do in the area?

You can check our website for the most recent activity program for Ermelo and its surrounding area during your stay.
Are you looking for the perfect place for an activity, a nice meal, or something completely different? We will gladly advise you and hope that you soon feel at home on the Veluwe.